Case Study Interview 2

Salma Nasser , Manager, Customer Intelligence at Twilio

Customer testimonial from Twilio, a customer of 0-Sandbox (A test description).

Before adopting SlapFive, Twilio's advocacy efforts were scattered across spreadsheets and one-off email requests. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Every support request has come back with a real answer, not a canned response." said Salma Nasser, Manager, Customer Intelligence at Twilio.