Case Study Interview 2

Carlos Gomez , Manager, Customer Experience at Help Scout

Customer testimonial from Help Scout, a customer of 0-Sandbox (A test description).

Before adopting SlapFive, Help Scout's advocacy efforts were scattered across spreadsheets and one-off email requests. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Every support request has come back with a real answer, not a canned response." said Carlos Gomez, Manager, Customer Experience at Help Scout.