Case Study Interview 2

Karen Tran , Director of Customer Success at NETGEAR

Customer testimonial from NETGEAR, a customer of 0-Sandbox (A test description).

NETGEAR struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "SlapFive's frequency caps mean nobody feels over-asked, so the program actually holds up over time." said Karen Tran, Director of Customer Success at NETGEAR.