Do a recorded reference interview

Juliana Pereira , Director of Customer Insights at Zenvia

Customer testimonial from Zenvia, a customer of 0-Sandbox (A test description).

[Recorded reference interview — transcript excerpt] Accounts active in our SlapFive program churn noticeably less than accounts that aren't. We finally have enough active references that no single account carries the whole program. Would recommend the process to any customer marketing team.