Do a recorded reference interview

Jiya Nguyen , Freelance Customer Experience Consultant at Finix

Customer testimonial from Finix, a customer of 0-Sandbox (A test description).

[Recorded reference interview — transcript excerpt] Accounts active in our SlapFive program churn noticeably less than accounts that aren't. SlapFive is one of the few line items where I can point to a hard number instead of a guess. Would recommend the process to any customer marketing team.