Case study
Alisha Pham
Director of Voice of Customer Programs
Drata
“Drata struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a cal...”
Drata struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "SlapFive gave us the data to make the executive case for this program without much friction." said Alisha Tanaka, Director of Voice of Customer Programs at Drata.