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Na Zhang
Senior Manager, Voice of Customer Programs
Venustech
“Sharing a quick note on our SlapFive experience: We use SlapFive engagement as a leading indicator now when we look at renewal risk. SlapFive turned advocacy from a soft metric into something we can put a real number on....”
Sharing a quick note on our SlapFive experience: We use SlapFive engagement as a leading indicator now when we look at renewal risk. SlapFive turned advocacy from a soft metric into something we can put a real number on. The workflow for approving a story before it goes live has been simple and fast for our team.