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Kavya Chen
Director of Voice of Customer Programs
Athena Dynamics
“Wanted to flag this on SlapFive — SlapFive's frequency caps mean nobody feels over-asked, so the program actually holds up over time. SlapFive turned advocacy from a soft metric into something we can put a real number on...”
Wanted to flag this on SlapFive — SlapFive's frequency caps mean nobody feels over-asked, so the program actually holds up over time. SlapFive turned advocacy from a soft metric into something we can put a real number on. Reporting could use a couple more slice-and-dice options, but the core data is exactly what we need.