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Lucia Nagy
Manager, Customer Experience
ESET
“Sharing a quick note on our SlapFive experience: SlapFive's frequency caps mean nobody feels over-asked, so the program actually holds up over time. Our follow-up process used to take days; with SlapFive it's mostly auto...”
Sharing a quick note on our SlapFive experience: SlapFive's frequency caps mean nobody feels over-asked, so the program actually holds up over time. Our follow-up process used to take days; with SlapFive it's mostly automatic now. Reporting could use a couple more slice-and-dice options, but the core data is exactly what we need.