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Valentina Medina
Senior Manager, Customer Intelligence
Zendesk
“Sharing a quick note on our SlapFive experience: We're capturing far more customer stories than we ever did before, across a much wider set of accounts. Being able to show leadership hard engagement numbers made the case...”
Sharing a quick note on our SlapFive experience: We're capturing far more customer stories than we ever did before, across a much wider set of accounts. Being able to show leadership hard engagement numbers made the case for this program on its own. The points and tier system is a nice touch — our advocates actually pay attention to it.