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Ignacio Bautista
SVP of Customer Marketing
Coursera
“Quick feedback on SlapFive: Getting set up took days, not months, which wasn't what I expected going in. We use SlapFive engagement as a leading indicator now when we look at renewal risk. The prompt experience is smooth...”
Quick feedback on SlapFive: Getting set up took days, not months, which wasn't what I expected going in. We use SlapFive engagement as a leading indicator now when we look at renewal risk. The prompt experience is smooth — my only ask would be slightly more customization on reminder timing.