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Kayla Marshall
Senior Director of Voice of Customer Programs
Cisco Systems
“Quick feedback on SlapFive: The correlation between SlapFive activity and renewal outcomes has been consistent for us. The automated prompts mean I'm not chasing people over email anymore — it just runs. The points and t...”
Quick feedback on SlapFive: The correlation between SlapFive activity and renewal outcomes has been consistent for us. The automated prompts mean I'm not chasing people over email anymore — it just runs. The points and tier system is a nice touch — our advocates actually pay attention to it.