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Emma Riley
VP of Customer Lifecycle Marketing
Cerebras Systems
“Wanted to flag this on SlapFive — Our follow-up process used to take days; with SlapFive it's mostly automatic now. Whenever we've hit an edge case, SlapFive's team has actually understood the customer marketing context,...”
Wanted to flag this on SlapFive — Our follow-up process used to take days; with SlapFive it's mostly automatic now. Whenever we've hit an edge case, SlapFive's team has actually understood the customer marketing context, not just the ticket. The points and tier system is a nice touch — our advocates actually pay attention to it.