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Lena Hoffmann
Freelance Customer Insights Consultant
T-Systems
“Feedback from a recent SlapFive prompt: We've captured more usable customer content in the past year than in several years before it. SlapFive let us spread reference requests across dozens of willing advocates instead o...”
Feedback from a recent SlapFive prompt: We've captured more usable customer content in the past year than in several years before it. SlapFive let us spread reference requests across dozens of willing advocates instead of the same few. Would like a bit more control over how often a given prompt type can go out, but it's a minor thing.