Customer Answer

Do a recorded reference interview

Karen Lim
Karen Lim
Senior Director of Community
ForgeRock
“[Recorded reference interview — transcript excerpt] Whenever we've hit an edge case, SlapFive's team has actually understood the customer marketing context, not just the ticket. Getting set up took days, not months, whic...”

[Recorded reference interview — transcript excerpt] Whenever we've hit an edge case, SlapFive's team has actually understood the customer marketing context, not just the ticket. Getting set up took days, not months, which wasn't what I expected going in. Glad to be part of the program.

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