Customer Answer

Do a recorded reference interview

Amanda Howard
Amanda Howard
Independent Customer Advocacy Strategist
Chainalysis
“[Recorded reference interview — transcript excerpt] Advocates keep telling us the badges and leaderboard are a big part of why they stay engaged. The story library has grown faster than I expected, just because the ask i...”

[Recorded reference interview — transcript excerpt] Advocates keep telling us the badges and leaderboard are a big part of why they stay engaged. The story library has grown faster than I expected, just because the ask is so low-friction. Happy to keep doing more of this going forward.

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