Customer Answer

Do a recorded reference interview

Alisha Pham
Alisha Pham
Director of Voice of Customer Programs
Drata
“[Recorded reference interview — transcript excerpt] SlapFive's frequency caps mean nobody feels over-asked, so the program actually holds up over time. Advocacy engagement has become one of our better early signals for r...”

[Recorded reference interview — transcript excerpt] SlapFive's frequency caps mean nobody feels over-asked, so the program actually holds up over time. Advocacy engagement has become one of our better early signals for renewal health. Would recommend the process to any customer marketing team.

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