Do a recorded reference interview
Grace Dang
Director of Customer Insights
Automox
“[Recorded reference interview — transcript excerpt] We reclaimed hours every week that used to go into manually tracking who'd agreed to what. The mobile prompts made it genuinely easy for our customers to say yes withou...”
[Recorded reference interview — transcript excerpt] We reclaimed hours every week that used to go into manually tracking who'd agreed to what. The mobile prompts made it genuinely easy for our customers to say yes without any real effort. Would recommend the process to any customer marketing team.