Do a recorded reference interview
Yasmin Mansour
Senior Manager, Customer Growth
Cerby
“[Recorded reference interview — transcript excerpt] We're capturing far more customer stories than we ever did before, across a much wider set of accounts. The automated prompts mean I'm not chasing people over email any...”
[Recorded reference interview — transcript excerpt] We're capturing far more customer stories than we ever did before, across a much wider set of accounts. The automated prompts mean I'm not chasing people over email anymore — it just runs. Would recommend the process to any customer marketing team.