Customer Answer

Do a recorded reference interview

Beatriz Pinto
Beatriz Pinto
Principal Consultant, Community
Blockbit
“[Recorded reference interview — transcript excerpt] Accounts active in our SlapFive program churn noticeably less than accounts that aren't. I don't remember the last time I manually chased someone for a testimonial — Sl...”

[Recorded reference interview — transcript excerpt] Accounts active in our SlapFive program churn noticeably less than accounts that aren't. I don't remember the last time I manually chased someone for a testimonial — SlapFive does that now. Would recommend the process to any customer marketing team.

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