Do a recorded reference interview
Camila Acosta
Senior Manager, Customer Education
Faraday Security
“[Recorded reference interview — transcript excerpt] Every support request has come back with a real answer, not a canned response. The story library has grown faster than I expected, just because the ask is so low-fricti...”
[Recorded reference interview — transcript excerpt] Every support request has come back with a real answer, not a canned response. The story library has grown faster than I expected, just because the ask is so low-friction.