Do a recorded reference interview
Oliver Baker
Director of Voice of Customer Programs
CyberCX
“[Recorded reference interview — transcript excerpt] Our follow-up process used to take days; with SlapFive it's mostly automatic now. Accounts active in our SlapFive program churn noticeably less than accounts that aren'...”
[Recorded reference interview — transcript excerpt] Our follow-up process used to take days; with SlapFive it's mostly automatic now. Accounts active in our SlapFive program churn noticeably less than accounts that aren't. Happy to keep doing more of this going forward.