Do a recorded reference interview
Sarah Richter
Director of Customer Lifecycle Marketing
Hornetsecurity
“[Recorded reference interview — transcript excerpt] We reclaimed hours every week that used to go into manually tracking who'd agreed to what. Whenever we've hit an edge case, SlapFive's team has actually understood the...”
[Recorded reference interview — transcript excerpt] We reclaimed hours every week that used to go into manually tracking who'd agreed to what. Whenever we've hit an edge case, SlapFive's team has actually understood the customer marketing context, not just the ticket. Happy to keep doing more of this going forward.