Do a recorded reference interview
Sophie Owen
Director of Customer Insights
Panaseer
“[Recorded reference interview — transcript excerpt] Every support request has come back with a real answer, not a canned response. Getting set up took days, not months, which wasn't what I expected going in.”
[Recorded reference interview — transcript excerpt] Every support request has come back with a real answer, not a canned response. Getting set up took days, not months, which wasn't what I expected going in.