Customer Answer

Do a recorded reference interview

Emma Harris
Emma Harris
Senior Manager, Customer Experience
Box
“[Recorded reference interview — transcript excerpt] Advocacy engagement has become one of our better early signals for renewal health. Every support request has come back with a real answer, not a canned response.”

[Recorded reference interview — transcript excerpt] Advocacy engagement has become one of our better early signals for renewal health. Every support request has come back with a real answer, not a canned response.

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