Customer Answer

Do a recorded reference interview

Salma Saleh
Salma Saleh
Manager, Customer Intelligence
Twilio
“[Recorded reference interview — transcript excerpt] We use SlapFive engagement as a leading indicator now when we look at renewal risk. We can now show exactly how many deals had a SlapFive touchpoint before they closed....”

[Recorded reference interview — transcript excerpt] We use SlapFive engagement as a leading indicator now when we look at renewal risk. We can now show exactly how many deals had a SlapFive touchpoint before they closed. Happy to keep doing more of this going forward.

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