Do a recorded reference interview
Salma Saleh
Manager, Customer Intelligence
Twilio
“[Recorded reference interview — transcript excerpt] We reclaimed hours every week that used to go into manually tracking who'd agreed to what. Advocates keep telling us the badges and leaderboard are a big part of why th...”
[Recorded reference interview — transcript excerpt] We reclaimed hours every week that used to go into manually tracking who'd agreed to what. Advocates keep telling us the badges and leaderboard are a big part of why they stay engaged. Would recommend the process to any customer marketing team.