Customer Answer

Do a recorded reference interview

Sergio Vega
Sergio Vega
Director of Customer Insights
15Five
“[Recorded reference interview — transcript excerpt] SlapFive's frequency caps mean nobody feels over-asked, so the program actually holds up over time. We use SlapFive engagement as a leading indicator now when we look a...”

[Recorded reference interview — transcript excerpt] SlapFive's frequency caps mean nobody feels over-asked, so the program actually holds up over time. We use SlapFive engagement as a leading indicator now when we look at renewal risk. Happy to keep doing more of this going forward.

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