Do a recorded reference interview
Grace White
Director of Customer Education
Canva
“[Recorded reference interview — transcript excerpt] We reclaimed hours every week that used to go into manually tracking who'd agreed to what. Our advocates seem to genuinely enjoy the recognition and community side of t...”
[Recorded reference interview — transcript excerpt] We reclaimed hours every week that used to go into manually tracking who'd agreed to what. Our advocates seem to genuinely enjoy the recognition and community side of the program, not just the ask. Would recommend the process to any customer marketing team.