Customer Answer

Do a recorded reference interview

Isha Reddy
Isha Reddy
Freelance Customer Insights Consultant
Freshworks
“[Recorded reference interview — transcript excerpt] We reclaimed hours every week that used to go into manually tracking who'd agreed to what. We finally have enough active references that no single account carries the w...”

[Recorded reference interview — transcript excerpt] We reclaimed hours every week that used to go into manually tracking who'd agreed to what. We finally have enough active references that no single account carries the whole program.

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