Customer Answer

Do a recorded reference interview

Kerttu Heikkinen
Kerttu Heikkinen
Principal Consultant, Customer Intelligence
Nokia Corporation
“[Recorded reference interview — transcript excerpt] Leadership signed off on expanding the program the first time they saw the SlapFive numbers. The correlation between SlapFive activity and renewal outcomes has been con...”

[Recorded reference interview — transcript excerpt] Leadership signed off on expanding the program the first time they saw the SlapFive numbers. The correlation between SlapFive activity and renewal outcomes has been consistent for us. Would recommend the process to any customer marketing team.

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