Customer Answer

Do a recorded reference interview

Grace Shah
Grace Shah
Director of Customer Experience
Blueprint Medicines
“[Recorded reference interview — transcript excerpt] Getting set up took days, not months, which wasn't what I expected going in. SlapFive is one of the few line items where I can point to a hard number instead of a guess...”

[Recorded reference interview — transcript excerpt] Getting set up took days, not months, which wasn't what I expected going in. SlapFive is one of the few line items where I can point to a hard number instead of a guess. Would recommend the process to any customer marketing team.

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