Do a recorded reference interview
Emma Weber
Manager, Customer Experience
Novartis
“[Recorded reference interview — transcript excerpt] We've captured more usable customer content in the past year than in several years before it. Our follow-up process used to take days; with SlapFive it's mostly automat...”
[Recorded reference interview — transcript excerpt] We've captured more usable customer content in the past year than in several years before it. Our follow-up process used to take days; with SlapFive it's mostly automatic now.