Customer Answer

Do a recorded reference interview

Leon De Smet
Leon De Smet
Director of Revenue Operations
Galapagos NV
“[Recorded reference interview — transcript excerpt] Our advocates seem to genuinely enjoy the recognition and community side of the program, not just the ask. We use SlapFive engagement as a leading indicator now when we...”

[Recorded reference interview — transcript excerpt] Our advocates seem to genuinely enjoy the recognition and community side of the program, not just the ask. We use SlapFive engagement as a leading indicator now when we look at renewal risk. Happy to keep doing more of this going forward.

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