Customer Answer

Do a recorded reference interview

Carolina Gutierrez
Carolina Gutierrez
Senior Director of Customer Advocacy
Vesta
“[Recorded reference interview — transcript excerpt] Leadership signed off on expanding the program the first time they saw the SlapFive numbers. We use SlapFive engagement as a leading indicator now when we look at renew...”

[Recorded reference interview — transcript excerpt] Leadership signed off on expanding the program the first time they saw the SlapFive numbers. We use SlapFive engagement as a leading indicator now when we look at renewal risk.

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