Customer Answer

Do a recorded reference interview

Brian Hoang
Brian Hoang
Director of Customer Intelligence
Fundbox
“[Recorded reference interview — transcript excerpt] Whenever we've hit an edge case, SlapFive's team has actually understood the customer marketing context, not just the ticket. Advocates keep telling us the badges and l...”

[Recorded reference interview — transcript excerpt] Whenever we've hit an edge case, SlapFive's team has actually understood the customer marketing context, not just the ticket. Advocates keep telling us the badges and leaderboard are a big part of why they stay engaged.

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