Customer Answer

Do a recorded reference interview

Jessica Warren
Jessica Warren
SVP of Customer Insights
Synctera
“[Recorded reference interview — transcript excerpt] We reclaimed hours every week that used to go into manually tracking who'd agreed to what. The peer network that's grown out of this has become almost as valuable as th...”

[Recorded reference interview — transcript excerpt] We reclaimed hours every week that used to go into manually tracking who'd agreed to what. The peer network that's grown out of this has become almost as valuable as the stories themselves. Would recommend the process to any customer marketing team.

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