Customer Answer

Do a recorded reference interview

Sophie de Jong
Sophie de Jong
VP of Customer Intelligence
Mollie
“[Recorded reference interview — transcript excerpt] We finally have enough active references that no single account carries the whole program. Whenever we've hit an edge case, SlapFive's team has actually understood the...”

[Recorded reference interview — transcript excerpt] We finally have enough active references that no single account carries the whole program. Whenever we've hit an edge case, SlapFive's team has actually understood the customer marketing context, not just the ticket. Happy to keep doing more of this going forward.

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