Customer Answer

Do a recorded reference interview

Valentina Guzman
Valentina Guzman
Senior Director of Customer Intelligence
Herc Holdings
“[Recorded reference interview — transcript excerpt] We reclaimed hours every week that used to go into manually tracking who'd agreed to what. Advocacy engagement has become one of our better early signals for renewal he...”

[Recorded reference interview — transcript excerpt] We reclaimed hours every week that used to go into manually tracking who'd agreed to what. Advocacy engagement has become one of our better early signals for renewal health.

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