Customer Answer

Do a recorded reference interview

Emma Herrmann
Emma Herrmann
Senior Director of Marketing
ThyssenKrupp
“[Recorded reference interview — transcript excerpt] We've captured more usable customer content in the past year than in several years before it. Our follow-up process used to take days; with SlapFive it's mostly automat...”

[Recorded reference interview — transcript excerpt] We've captured more usable customer content in the past year than in several years before it. Our follow-up process used to take days; with SlapFive it's mostly automatic now. Would recommend the process to any customer marketing team.

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