Customer Answer

Customer Recorded Reference

Sophie Ellis
Sophie Ellis
Chief Technology Officer
Ferguson plc
“[Recorded reference call — excerpt] We're capturing far more customer stories than we ever did before, across a much wider set of accounts. Advocates keep telling us the badges and leaderboard are a big part of why they...”

[Recorded reference call — excerpt] We're capturing far more customer stories than we ever did before, across a much wider set of accounts. Advocates keep telling us the badges and leaderboard are a big part of why they stay engaged. Would recommend the process to any customer marketing team.

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