Case Study Interview 2
Daniela Espinoza
Director of Corporate Communications
Trellix
“Coordinating even a single customer story used to take Trellix's team weeks of back-and-forth. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Whenever we'v...”
Coordinating even a single customer story used to take Trellix's team weeks of back-and-forth. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Whenever we've hit an edge case, SlapFive's team has actually understood the customer marketing context, not just the ticket." said Daniela Gomez, Director of Corporate Communications at Trellix.