Case Study Interview 2
Ricardo Diaz
Chief Customer Officer
Mandiant
“Before adopting SlapFive, Mandiant's advocacy efforts were scattered across spreadsheets and one-off email requests. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed a...”
Before adopting SlapFive, Mandiant's advocacy efforts were scattered across spreadsheets and one-off email requests. SlapFive gave the team a single system to track advocate willingness, frequency limits, and completed activity in one place. "Whenever we've hit an edge case, SlapFive's team has actually understood the customer marketing context, not just the ticket." said Ricardo Diaz, Chief Customer Officer at Mandiant.