Case Study Interview 2
Elizabeth Armstrong
Director of Voice of Customer Programs
Noname Security
“Noname Security struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of schedu...”
Noname Security struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "We've captured more usable customer content in the past year than in several years before it." said Elizabeth Smith, Director of Voice of Customer Programs at Noname Security.