Customer Answer

Case Study Interview 2

Kiara Blakely
Kiara Blakely
Senior Manager, Finance
Include Security
“Include Security struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of sched...”

Include Security struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "Every support request has come back with a real answer, not a canned response." said Kiara Pierce, Senior Manager, Finance at Include Security.

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