Case Study Interview 2
Sakura Yoshida
Senior Manager, Customer Marketing
Trend Micro
“Trend Micro struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling...”
Trend Micro struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "We were live with our first activity within a couple of weeks — there was almost no ramp-up." said Sakura Kobayashi, Senior Manager, Customer Marketing at Trend Micro.