Case Study Interview 2
Feng Wang
Principal Consultant, Customer Advocacy
Venustech
“Coordinating even a single customer story used to take Venustech's team weeks of back-and-forth. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "We've gone...”
Coordinating even a single customer story used to take Venustech's team weeks of back-and-forth. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "We've gone from a handful of exhausted go-to references to a much wider, sustainable rotation." said Feng Zhao, Principal Consultant, Customer Advocacy at Venustech.