Case study
Lucia Nagy
Manager, Customer Experience
ESET
“ESET struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive's dashboard let the team see, at a glance, who was engaged and who was ready for the next ask. "We u...”
ESET struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. SlapFive's dashboard let the team see, at a glance, who was engaged and who was ready for the next ask. "We use SlapFive engagement as a leading indicator now when we look at renewal risk." said Lucia Nagy, Manager, Customer Experience at ESET.