Case Study Interview 2
Tuan Takahashi
Chief Marketing Officer
Zoom Video Communications
“Zoom Video Communications struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead...”
Zoom Video Communications struggled to keep track of which customers had already been asked for a reference, testimonial, or quote. With SlapFive's mobile prompts, advocates could respond to quick asks in minutes instead of scheduling a call. "The automated prompts mean I'm not chasing people over email anymore — it just runs." said Tuan Yamamoto, Chief Marketing Officer at Zoom Video Communications.