Case study
Scott Gibson
Principal Consultant, Customer Insights
Zoom Video Communications
“Coordinating even a single customer story used to take Zoom Video Communications's team weeks of back-and-forth. SlapFive's dashboard let the team see, at a glance, who was engaged and who was ready for the next ask. "Th...”
Coordinating even a single customer story used to take Zoom Video Communications's team weeks of back-and-forth. SlapFive's dashboard let the team see, at a glance, who was engaged and who was ready for the next ask. "The correlation between SlapFive activity and renewal outcomes has been consistent for us." said Scott Mitchell, Principal Consultant, Customer Insights at Zoom Video Communications.